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SERVICING · REPAIRS · MAINTENANCE CONTRACTS
Air conditioning servicing and repairs
Keep your system efficient, quiet and covered by its warranty. Our F-Gas certified engineers service and repair air conditioning and heat pumps for homes and businesses across the UK, including systems we did not install.
All major brands
Written service reports
Homes and businesses
Annual servicing
Most manufacturers ask for a service every 12 months to keep the warranty valid. Systems in busy kitchens, salons or dusty environments may need it more often.
Fault finding and repairs
Not cooling, not heating, leaking water, error codes or unusual noises. We diagnose the cause, explain the options and fix it, often on the first visit.
Maintenance contracts
Planned servicing for businesses with several units or sites, with F-Gas records kept up to date and priority call-outs when something goes wrong.
WHAT A SERVICE INCLUDES
A proper service, not a quick filter clean
Every service is carried out by an F-Gas certified engineer and recorded in a written report you can keep with your warranty documents.
- Clean and sanitise the indoor unit filters, coil and fan
- Clear and test the condensate drain and pump
- Clean the outdoor unit coil and check it is secure and level
- Check refrigerant pipework, insulation and joints for signs of leaks
- Check electrical connections and controls
- Measure operating pressures, temperatures and running current
- Test heating and cooling performance against the last recorded readings
- Update F-Gas records where the system requires them
SIGNS YOUR SYSTEM NEEDS ATTENTION
Book a visit if you notice
- Weak or warm air when it is set to cool
- Water dripping from the indoor unit
- Ice on the pipework or outdoor unit in summer
- A musty smell when it starts up
- Rattling, buzzing or clicking noises
- A flashing light or error code on the display
- Higher electricity bills than usual
Please do not remove covers or top up refrigerant yourself. Working on refrigerant circuits requires F-Gas certification.
FOR BUSINESSES
F-Gas leak checks and compliance
If your business operates air conditioning or heat pump equipment, you are responsible for making sure it is leak checked at the right intervals and that records are kept.
Under the UK F-Gas regulations, equipment containing 5 tonnes CO2 equivalent or more of F-gas refrigerant must be leak checked at least every 12 months, and more often for larger systems. For R32, that threshold is about 7.4 kg of refrigerant, so it mostly applies to larger commercial systems. We will tell you exactly what applies to your equipment.
BOOK A VISIT
Book a service or repair
Tell us about your system and we will call you to arrange a convenient time. If you have a photo of the indoor unit label or the error code, you can send it to us on WhatsApp.
- All makes and models
- Homes and businesses nationwide
- Written report after every service
SERVICING QUESTIONS
Common questions
How often should air conditioning be serviced?
Annual servicing is a useful starting point for many systems. The right interval depends on the equipment, how heavily it is used and its warranty requirements; we will advise you on an appropriate schedule.
Will you service a system someone else installed?
We service and repair all major brands, including systems installed by other companies. Send us the make, model, location and a brief description of the work required so we can confirm suitability.
Why is water leaking from my indoor unit?
Water leaking indoors can have several causes, including a drainage problem. Switch the system off if water could damage the room or reach electrical equipment, and contact us with photos so an engineer can assess it.
My system needs re-gassing. Is that normal?
Repeated loss of refrigerant should be investigated. Tell us about the symptoms and any previous work; an engineer can check for leaks or other faults before advising on a repair.